Data ownership
Who owns your marketing data?
Your subscriber database can be one of the most valuable assets in your digital marketing
operation. It may contain names, email addresses, customer information, segments, tags, custom
fields, engagement history, purchase information, behavioral data and campaign history.
When this information is stored inside a SaaS platform, you are trusting that provider with an
important part of your business infrastructure. That isn't necessarily a bad thing — established
SaaS providers invest heavily in security, infrastructure, compliance, backups and reliability.
But some organizations simply prefer a different model: keep the data inside
infrastructure that you control. This is particularly relevant for businesses with strict
privacy requirements, agencies managing customer databases, organizations operating in regulated
environments, and companies that want greater control over their infrastructure.