Knowledge Base
Step-by-step tutorials for setup and deliverability, deep references for the REST API, and battle-tested playbooks for SaaS, e-commerce, and high-volume sending.
The "From" address recipients see isn't the address that handles bounces. That's the envelope-sender (also called the return-path or MAIL FROM). This guide separates the three sender concepts and shows where AcelleMail configures each.
Read more →Amazon SES is the cheapest reliable sending option at scale — $0.10 per 1,000 emails. This guide walks the AWS-side setup (verify domain, request production), the AcelleMail-side config, and the gotchas (sandbox mode, region pinning, dedica...
Read more →Three composite case studies from the AcelleMail operator community — a digital agency that replaced Mailchimp for 40 clients, an e-commerce store that built a high-converting abandoned-cart sequence, and a B2B SaaS that wired AcelleMail to...
Read more →Package what your customers get and pay for. Create a subscription plan in the admin panel — set its price, credits, quotas, and features — and make it available to customers at signup.
Read more →AcelleMail's Extended License allows full re-branding — every "AcelleMail" reference can be replaced with your brand name, every screen recoloured, every customer email sent from your domain. This guide walks every customisation point: bran...
Read more →Add points when a subscriber opens a campaign, clicks a key link, or fills a form. Route high-score subscribers to a sales-handoff tag automatically. This guide walks the AcelleMail automation builder + custom-field scoring, with API-driven...
Read more →Segments let you group subscribers by shared traits and behavior, then message just that audience. Build one step by step: name it, add conditions with All or Any match logic, and target it in a campaign.
Read more →A hard bounce is permanent; a soft bounce is temporary. AcelleMail records them in the campaign bounce log and treats them differently — hard bounces blacklist the address, soft bounces are left alone for the receiving server to retry. This...
Read more →At 100K sends/day you cross the threshold where the default AcelleMail config starts to drag — queue depths climb, MySQL slow queries appear, occasional PHP-FPM 502s. This guide walks the bottleneck math, the configs to tune (queue pool siz...
Read more →New subscribers are most engaged the second they join. Build a welcome automation that emails them the instant they sign up — set it up once, and it greets every new contact for you.
Read more →AcelleMail is a commercial CodeCanyon product — not an open-source project with public PRs and a Discord. But that doesn't mean you can't contribute. This guide walks the four real channels that move AcelleMail forward: high-quality bug rep...
Read more →Throttle, rate limit, sending limit. Different words, often confused. This guide separates them plainly — who enforces each — and shows the one control you actually set in AcelleMail: the per-server Sending limit.
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