Knowledge Base
Step-by-step tutorials for setup and deliverability, deep references for the REST API, and battle-tested playbooks for SaaS, e-commerce, and high-volume sending.
IP warmup is half the story. Your sending domain also accrues reputation independently — and a fresh domain takes 30-60 days to reach full standing at major ISPs. This guide is about the domain side: separate from but interlocking with IP w...
Read more →When a recipient clicks "Mark as Spam" on a Microsoft / Yahoo / AOL / Comcast mailbox, those ISPs send you the complaint via Feedback Loop. AcelleMail processes it automatically — unsubscribes the complainer, updates the complaint stats. Th...
Read more →Three numbers tell you most of what receiving servers think of you: bounce rate, complaint (spam) rate, and how engaged your list is. AcelleMail surfaces them on the campaign Overview tab and its Bounce log + Feedback log. This guide shows...
Read more →Blast 500k emails at once and you'll throttle yourself: receiving servers tar-pit you, your IP reputation drops, complaint rate spikes. AcelleMail's per-server sending limit lets you pace. This guide walks the UI + 4 throttling patterns by...
Read more →The technology side of an AcelleMail SaaS is solved. The hard part is the business: who you sell to, how you price, how you reach them, and how you keep them. This guide is the GTM + pricing playbook — opinionated, market-tested patterns fo...
Read more →When the REST API + webhooks aren't enough, AcelleMail's open Laravel codebase lets you extend it directly — add custom fields, integrate a custom sending provider, listen to internal events, override Blade views. This guide walks the upgra...
Read more →A plain-language walkthrough of the campaign report screen — the four headline metrics, how open and click rates are really calculated, and how to drill down to individual recipients.
Read more →When you send a campaign at "9am" — whose 9am? Yours, your subscribers'? AcelleMail's scheduler defaults to your account timezone. This guide walks the UI + timezone-aware patterns + send-time optimization.
Read more →AcelleMail uses a job queue to pace out large sends — instead of trying to push 50,000 emails at once, workers pick recipients off a queue one at a time. This explainer covers why that matters for deliverability and how to read the campaign...
Read more →Email ROI = (Revenue − Cost) / Cost. This guide shows the math, which AcelleMail data points feed each variable, the costs people forget to count, and a working revenue-attribution pattern using UTMs + your store.
Read more →Custom fields let you collect more than name and email, then personalize and segment on it. Add one step by step: pick a type, name it and its merge tag, set options, and use it in emails and segments.
Read more →The blank “new campaign” screen looks intimidating — it isn’t. Follow the five-step builder end to end: choose your recipients, set the subject and sender, design the email, and send your first campaign with confidence.
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