Knowledge Base
Step-by-step tutorials for setup and deliverability, deep references for the REST API, and battle-tested playbooks for SaaS, e-commerce, and high-volume sending.
Hard bounces, soft bounces, deferred — what AcelleMail's bounce log is actually telling you, and which bounces you can ignore vs. which need action. Read the UI first, dive into the SMTP codes only when needed.
Read more →Export subscribers from MailerLite, import into AcelleMail in 6 clicks. Visual walkthrough on both sides with API-driven option for large lists.
Read more →A welcome series or drip that won't fire on new subscribers. The Automations dashboard shows you whether the workflow is active, what trigger it's listening for, and which subscribers are eligible — three checks resolve most cases.
Read more →Stop guessing which formula will work. Test 2-3 per campaign + accumulate evidence. After 10-20 sends, you'll know YOUR audience's sweet spot. This guide is the testing discipline + result interpretation.
Read more →90% of recipients skim. They read for 5-10 seconds, scrolling fast, looking for the answer. Most emails are written for the 10% who read carefully — they fail with the skimmer majority. This guide is the skimmer-first structure.
Read more →Export contacts from Brevo, upload to AcelleMail in 6 clicks. UI walkthrough on both sides plus optional API-driven migration for large lists.
Read more →AcelleMail has no in-app "rotate key" button — a sending domain's DKIM keypair is fixed at creation. To rotate, you delete the domain and re-add it (which generates a fresh key), publish the new DKIM record at your DNS host, then click Veri...
Read more →Once you have 2+ sending servers, the AcelleMail dispatcher distributes per-message across them. This guide explains the rotation logic, how to verify it in the admin pool, and how to override for deterministic routing.
Read more →SES starts at 200/day sandbox, scales to 50k+/day in production, $0.10 per 1,000 emails. This guide is the practical cookbook: how to grow from sandbox to scale, region-by-region orchestration, what AcelleMail does at each tier.
Read more →Bounce rate spiked. Complaint volume jumped. A campaign is stuck on Sending. This is the step-by-step runbook for when something breaks — every check runs from the dashboard, in the order that resolves most incidents fastest.
Read more →Google Postmaster Tools is free. It shows your Gmail-side spam rate, IP reputation, domain reputation, and authentication pass rates. This guide walks the signup, the daily-check routine, and how to wire findings back into AcelleMail.
Read more →Microsoft's Smart Network Data Services (SNDS) shows per-IP reputation for outlook.com / hotmail.com / live.com. This guide walks the SNDS signup, wiring AcelleMail's sending IPs in, and daily-checking the panel.
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