# Dedicated vs Shared Sending IP: Which to Pick

> AcelleMail sends through whatever sending server you connect, so the dedicated-vs-shared IP choice is really a choice about your sending provider. Here's how to decide, and where it lives in AcelleMail.

- Canonical URL: https://acellesend.com/kb/articles/dedicated-vs-shared-ip-address
- Author: Lena Hart, Email Deliverability Editor
- Category: Email Infrastructure — Mail servers, MTA configuration, relay setup, IP management, monitoring
- Content type: guide · Difficulty: intermediate
- Tags: Acellemail
- Published: 2026-01-16 · Last updated: 2026-08-15
- Reading time: 3 min
- Publisher: AcelleMail Knowledge Base, https://acellesend.com/kb

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## What this is for

A common question when setting up AcelleMail: should I send from a **dedicated** IP (one that's only mine) or a **shared** IP (a pool used by many senders)? The honest answer is that AcelleMail itself doesn't own the IP — it sends through whatever **sending server** you connect (your own SMTP, Amazon SES, SendGrid, Mailgun, and so on). So the dedicated-vs-shared choice is really a choice about your *sending provider*, and you act on it where you configure that provider.

This article helps you make the call and shows where it lives in the app.

## The short version

- **Shared IP** — your mail goes out over a pool of IPs the provider also uses for other senders. The pool already has an established reputation, so a low-volume or inconsistent sender often *benefits* from it. You don't warm it up, you don't babysit it. The downside: another sender's bad behaviour can affect the pool, and you have less individual control.
- **Dedicated IP** — an IP that's only yours. Its reputation reflects only your sending, which is exactly what you want once you send enough to *maintain* a reputation. The catch: a brand-new dedicated IP has *no* reputation and must be warmed up gradually, and if you send too little or too sporadically, mailbox providers never build enough signal to trust it.

## How to decide

Use volume and consistency, not a magic number:

- **Send a lot, regularly?** A dedicated IP gives you control and isolates your reputation from other senders. Worth it.
- **Send modestly, or in irregular bursts?** A shared pool's established reputation usually serves you better than a cold dedicated IP you can't keep warm.
- **Just starting out?** Begin on shared. Move to dedicated once your volume is steady enough to justify warming and maintaining it.

These are rules of thumb — your provider's own guidance on minimum volume for a dedicated IP is the figure to follow, since it's their pool and their thresholds.

## Where this lives in AcelleMail

You don't toggle "dedicated vs shared" inside AcelleMail — you choose it at the provider and then connect that provider as a **sending server**:

1. Decide at your provider (e.g. lease a dedicated IP in your Amazon SES / SendGrid account, or stay on their shared pool).
2. In AcelleMail, go to **Sending → Sending servers** and add/configure that provider (see [Configuring Amazon SES with AcelleMail](https://acellesend.com/kb/articles/configuring-amazon-ses-with-acellemail)).
3. If it's a **new dedicated IP**, warm it up before full volume — AcelleMail's warmup strategy ramps your daily volume gradually. See [Domain & IP Warmup](https://acellesend.com/kb/articles/domain-warmup).
4. Keep sending consistent and watch your reputation — see [Sender Reputation Monitoring](https://acellesend.com/kb/articles/sender-reputation-monitoring).

## Common questions

**Can I run dedicated for marketing and shared for transactional?** Yes — connect two sending servers in AcelleMail (one provider/IP per server) and route campaigns to the one you want. See [Configuring Multiple Sending Servers](https://acellesend.com/kb/articles/configuring-multiple-sending-servers).

**Does a dedicated IP guarantee the inbox?** No. IP reputation is one signal; authentication (SPF/DKIM/DMARC), list quality, and engagement matter just as much. A dedicated IP only *isolates* your reputation — you still have to earn it.

## Related articles

- [Configuring Amazon SES with AcelleMail](https://acellesend.com/kb/articles/configuring-amazon-ses-with-acellemail) — connect the provider that owns the IP
- [Configuring Multiple Sending Servers](https://acellesend.com/kb/articles/configuring-multiple-sending-servers) — mix providers/IPs per campaign
- [Domain & IP Warmup](https://acellesend.com/kb/articles/domain-warmup) — ramp a new dedicated IP safely
- [Sender Reputation Monitoring](https://acellesend.com/kb/articles/sender-reputation-monitoring) — keep an eye on the IP you chose

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